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GoVendas articles, tips and content
Do you do Customer Service Management?
Certainly the relationship with customers, and provide a quality service makes all the difference. In the most varied sales channels (telesales, Rcas, E-commerce, counter sales), the important thing is that the customer does not remain without buying for lack of...
The five essential steps for exemplary Customer Service Management.
The customer portfolio is a living organism that is constantly changing. You can't think of it as something static - as if the indicator you work on today needs to be worked on forever. Have you ever thought of ways to organise your portfolio...
Optimised commercial route
Sales route planning is an essential part of business planning as it helps save time and money. To enhance the planning and management experience, helping you and your sales people achieve better results. Optimised route planning is...
Wholesale telesales distributor
An internal sales team, such as telesales, can offer results that would not be achieved by the sales team in any other way. Everything will depend on the alignment between: Strategy, tools, and people. Whether it is industry, distributor or wholesale, each sales channel...
Suggested product mix - Govendas
Among the hundreds, thousands of products that make up the mix of each company, which products to offer with a greater chance of selling on the day? It is a great challenge for the salesperson, in the midst of so many products, demands and customers, to analyse which are the best products to...
Why and how to guarantee customer loyalty
What if you discovered that you are dedicating yourself to the wrong priorities in your business? This is the case for many entrepreneurs who only think about attracting new customers when they should be considering ways to build loyalty with the ones they already have. As the renowned marketing consultant once said...